I. PAYMENT TERMS
All prices are in U.S. funds. The Visual Solutions Distributing, Inc. (VSD) standard payment terms are, American Express, Visa, Mastercard, Wire Transfer or prepayment. All credit card payments will be charged an additional 3% of the invoice total. Net terms may be obtained after establishing a business relationship with VSD and upon approval of credit.

II. SHIPPING
All sales are F.O.B. origin. Visual Solutions will determine best shipping method and will be insured. Quoted delivery dates are approximate and subject to delay. VSD is not responsible for delays due to events beyond reasonable control of VSD. VSD is not responsible for freight insurance for customers who request their own method of shipment.

III. TAXES
All prices are exclusive of any revenue, excise tax, import duty, or any other applicable tax. All taxes are the responsibility of the buyer. A valid Reseller Certificate and complete Reseller Agreement must be submitted to receive reseller pricing.

IV. ORDER CANCELLATIONS/NON-DEFECTIVE RETURNS
All sales are final. Authorized cancellation of an order must be made no later than one business day prior to shipment. No returns for credit/refund will be accepted. In the event that VSD authorizes return of non defective merchandise, there will be a 20% Restock Fees, and shipping charges will not be credited in any event. All the merchandise must be returned in reusable condition, including, but not limited to: original packaging and packaging materials, all cables, cords, connectors, documentation, registration and warranty information. Prior to returning any merchandise, a Return Merchandise Authorization (RMA) must be obtained from VSD. RMA is valid for 5 working days. RMA numbers are not to be written on the box, only on the shipping label. Writing on the box makes it non-resalable and you will be invoiced for the cost of the box. Merchandise returned without an RMA will be refused. All non defective return merchandise must be returned with freight prepaid and must be insured.

V. DEFECTIVE MERCHANDISE
Visual Solutions Distributing offers a 15-day exchange period for defective merchandise. Please contact your VSD Account Manager immediately upon discovering merchandise defect to obtain an RMA form. The following information must be provided: Company Name; Invoice Number; Model Number; Serial Number; Date of Shipment; Description of the defect.

VI. SPECIAL ORDERS
All sales are final on special orders.

VII. NSF CHECKS/DELINQUENT ACCOUNTS
A $25.00 retuned check fee will be charged for any checks returned NSF. All future shipments have to be prepaid by cashier's check, credit card or wire transfer. All collection costs, including attorney's fees and court costs, will be charged to the buyer in the event that legal action is necessary to collect. In the event legal action is required to enforce collection of the account, the parties agree that the sale and exclusive jurisdiction and venue shall be the circuit court of Dearborn County, Indiana in Lawrenceburg and shall be governed by the laws of the State of Indiana. No further orders will be shipped until restitution has been made

VIII. ENFORCEMENT
Failure by VSD to enforce the Terms and Conditions does not constitute a waiver of any portion of Terms and Conditions.

IX. AGREEMENT TO TERMS AND CONDITIONS
This certificate is given with full knowledge and subject to the legally proscribed penalties for fraud and evasion. I hereby certify that I have read, understand and will abide by the Reseller Agreement herein stated. Please type or print.

VISIBLE SHIPPING DAMAGE MUST BE REPORTED IMMEDIATELY. CONCEALED DAMAGES MUST BE REPORTED WITHIN 48 HOURS OF RECEIVING THE PRODUCT. VISUAL SOLUTIONS DISTRIBUTING WILL NOT BE HELD RESPONSIBLE FOR ANY DAMAGES REPORTED AFTER 48 HOURS.